1.LCD Show 888
  Step 1: Check the network cable is valid, can normally connect to the Internet;
  Step 2: Check the network behind the line interface, the yellow indicator light is bright;
  If the Ethernet port lights, LCD display 888, according to body length behind the reset Kin of 5 seconds (re-restored the firmware), 2 minutes after the re-allocation of power except the power to show OK
  If the LAN light is not lit, LCD display 888, can be re-pluggable power supply once, can we solve the problem, if still not, can be judged as failures loom itself

  2.LCD showed normal, IPCamSearch tool can not search for IP addresses
  Step 1: focus on examination of network cable whether it can effectively through the Internet;
  Step 2: Check the firewall software is blocking the search tool to issue the search package, you can turn off the firewall and re-search;

  3. Infrared light results are not satisfactory
  If the device detects ambient light is too dark, will automatically open the infrared light. Infrared light is turned on,if the irradiated objects in close proximity, the picture will become very bright, cause the device to re-close the infrared light, so the screen appeared a dark-ming, a situation. In order to solve the problem, require equipment from exposure to maintain a certain distance from the object;
  If you want to monitor a scene much, because the device itself with only six infrared lights, light is too weak, will also lead to night-vision effect is not ideal.

  4. Browsing slow, often to stop the crashes
  Step 1: Verify the adequacy of network bandwidth, if bandwidth is too narrow, often encountered network congestion, it will produce the image to stop and re-connected and, therefore, need to increase network bandwidth;
  Step 2: If you can not increase the bandwidth, the bandwidth could be set up correctly according to video parameters, including video resolution, video quality, IPCAM based on network bandwidth and video parameters automatically adjust the video speed. Such adjustments are usually varying degrees of video quality will drop.
  Note: some of the typical video bandwidth parameters are as follows:
  160x120 @ 10fps: 300kilobits ~ 480kilobits
  320x240 @ 10fps: 640kilobits ~ 960kilobits
  640x480 @ 10fps: 3.2Megabits ~ 4.8Megabits
  160x120 @ 30fps: 900kilobits ~ 1.44Megabits
  320x240 @ 30fps: 1.92Megabits ~ 2.88Megabits
  640x480 @ 30fps: 9.6Megabits ~ 14.4Megabits

  5. The remote user to see the image black and white
  Step 1: Make sure it installed correctly Activx control correctly started Activx controls;
  Step 2: Check whether the system is installed will flow to the masked image firewall or antivirus software. Kaspersky   Anti-Virus software, for example, may be shielded flow imaging;
  Step 3: Check whether the IPCAM set to privacy mode, you can see whether the privacy of bright lights;
  Step 4: Try to re-power to the device;
  Other: In the LAN, the beginning of the image properly, but after some time turning left and right upper and lower black and white, it is possible to machine the internal connecting cable poor contact issues;

  6. Can not be recorded and photographed, no camera to record the button appears
  Pattern recognition is based on JAVA, or Activx mode to enter into, and the case is based on JAVA mode to enter, they are not recording and camera function;

  7. Can not send e-mail
  Step 1: Check the system settings in the "Mail Service" page where each option is correctly completed, including the need to use to send e-mail servers, e-mail address of the sender, the sender's user name and password;
  Note: Many of the POP3 mail server shut down the port, so can not select the type of mail server to send mail.
  Step 2: Make sure the "sensing Settings" and "regular operation" to set the page to send e-mail items selected, and correctly fill in the recipient's email address.

  8. Outdoors or under bright light or pale yellow screen
  Needed in the system to set the "Video Settings" page under the light of the current environment, select the appropriate indoor / outdoor option;
  Description: The outdoor viewing, if you choose indoor mode, the image will be pale or yellow; room choosing outdoor mode, the image will be partial gray or Pianan;

  9. Picture deformation and color cast
  Deformation phenomena: The machine used in 1/4sensor, 120-degree wide-angle, infra-red lens. As the wide angle large, according to the perspective of a wide surrounding the phenomenon of deformation occurs
  Color bias phenomenon: As the use of infrared camera, infrared camera itself will color cast.
  Description: The color lens is not color cast, but no infrared effects, color lenses can only be equipped with white lights.

  10. Recording a video take up too much hard drive capacity
  Needs according to their needs choose a suitable recording format. For example, using MPEG-4 format for recording CIF size images, 2G can record 13 hours or so; while M-JPEG format, recording capacity will be large, not recommended for long-term recording using M-JPEG format,

  11. IPCamSearch tool can search IPCAMERA, but can not access
  IPCAMERA's IP address and computer IP address is not in a network segment, we need to set a network segment that they can access.

  12. At the same time multiple screen monitor, what software need to use
  Random CD-ROM attached to a software superipcam.exe, you can use the software monitor multiple devices, and may at any time video capture, detailed instructions please refer to the software.

  13. Can not be in the public network access to the intranet of the IPCAMERA
  IPCAMERA need to be connected to the router, and log into the router to do port mapping, detailed instructions please refer to the use of Chapter VI.

  14. Why is configured DDNS, but can not access device through dynamic domain name
  Dynamic DNS is the IP address of the recording equipment, so use a dynamic domain name, please confirm:
  1) has been connected to the router with the device has done a port mapping;
  2) through the router WAN port IP address to access to the equipment;
  3) The router WAN port IP address is a real public network IP address (you can make friends from other provinces through the IP address of access devices for testing).
  4) IPCamera the DNS configuration and the other PC on the LAN to configure the same DNS.
  Only the above four points are valid, the dynamic domain name before use. If you are still not available, please check:
  1) DDNS fill in is correct;
  2) into the status page to see if DDNS registration successful;
  3) the replacement of another set of DDNS (such as www.3322.org on the application for a dynamic domain name, re-testing)
  4) If the device uses a port other than 80, in the access device, whether the domain name later added a ": Port number"
  Typically, fill out a dynamic domain name and click on the application, the device will restart and restart again after a period of time is best to test dynamic domain name goes into effect.

  15. Why is slow network transfer images?
Network bandwidth is too narrow

  16. Has been done as required port mapping, why still not able to access the machine?
  Port mapping does not do the right
  Telecom operators did not give you the allocation of public network IP address of the router

  17. In addition to 80 ports, which ports I can use?
  All ports (1 ~ 65536) are available, but would suggest that after 1025 the port can be set up to 65535.